Since the Covid-19 pandemic, we have had to quickly adapt our service to continue supporting our beneficiaries, Muslim women, and girls, across Bradford and surrounding areas alongside individuals and families struggling. While we support Muslim women we do not exclude other women.
The helpline service is an adaptation of our bereavement helpline (a telephone service that supports and advises women through the emotional and practical processes of losing a child, parent, or partner) by extending its use and opening times to 10am to 8pm seven days a week.
It now includes support for those facing actual or potential domestic violence and child sexual exploitation (CSE); updates and advice on Coronavirus in additional languages; befriending and emotional support, and signposting and connecting to other more appropriate services. It also takes emergency food provision orders for those isolating or struggling with COVID-19 symptoms.
Our bilingual staff are our biggest assets providing support in a range of different languages which is crucial. This report gives you an insight to the ongoing impact of the helpline and future development to maintain and sustain support.
To read the report click 𝑯𝑬𝑹𝑬
